Insurance and ICBC handled for you.
We direct bill ICBC and most extended health plans. Our care coordinators can help you understand your policy, check benefit limits with your insurer where access and consent allow, and plan your appointments.
Through Alliance Advantage, you can also get personal support with scheduling and care planning at no cost or obligation. Your insurer confirms eligibility and payment. Please contact us before sending policy numbers or other sensitive information.
Insurers and benefit plans
We work with major Canadian insurers and benefit plans to help make paying for your care simpler.
Pacific Blue Cross
Sunlife (Sun Life)
Canada Life
Manulife
GreenShield
Medavie Blue Cross
Beneva
Desjardins Insurance
Equitable
iA Financial Group (Industrial Alliance)
AGA Financial Group
BPA
Canada Life – PSHCP
Canadian Construction Workers Union
Chambers of Commerce Group Insurance Plan
CINUP
ClaimSecure
Cowan Insurance Group (Express Scripts Canada)
First Canadian
GMS (Express Scripts Canada, carriers 49 and 50)
GroupHEALTH
GroupSource
belairdirect (formerly Johnson)
Johnston Group
LiUNA Local 183
LiUNA Local 506
Manion
Maximum Benefit
MDM Insurance Services
People Corporation
RWAM
Simply Benefits
TELUS AdjudiCare
Union Benefits
UV Insurance
Direct billing depends on your plan, the service and your practitioner’s registration. Reception can confirm eligibility before you book.
Don’t see your plan? Contact reception and we’ll help you check your options.
Ask our reception team ↗ICBC visit limits (within 12 weeks of your accident)
These are ICBC’s standard visit limits and treatment fees for April 1, 2026–March 31, 2027. Confirm your claim, practitioner and any amount you may need to pay with reception before booking.
| Discipline | Visits | Standard fee covered by ICBC |
|---|---|---|
| Physiotherapy | 25 visits | $97/treatment |
| Chiropractic | 25 visits | $77/treatment |
| Registered Massage Therapy | 12 visits | $107/treatment |
| Kinesiology | 12 visits | $96/treatment |
| Clinical Counselling | 12 visits | $160/treatment |
| Acupuncture | 12 visits | $115/treatment |
Source: ICBC’s first 12 weeks of recovery · Checked October 31, 2026. These are ICBC funding amounts, not the clinic’s appointment prices. Minimum treatment times and claim eligibility apply.
Frequently asked questions
Yes. Even a minor accident can cause injuries that aren't immediately obvious. Our chiropractic team can assess your condition, recommend home care, and refer you for further medical treatment if necessary.
Direct billing is available for eligible appointments. Ask reception to confirm the practitioner, appointment fee, ICBC payment and any remaining balance before booking.
The table shows standard pre-approved visits during the first 12 weeks after a crash. Further treatment may be funded with approval; speak with your practitioner and ICBC recovery specialist.
Explore our practitioners by service, or speak with our care coordinators for help choosing an appointment.
Your practitioner can re-evaluate and submit an extension request to your adjuster, which requires approval before continued care. Note there can be a delay while approval is pending or if further information is requested.
Get help with your benefits
Speak with our care coordinators about your extended health policy or ICBC claim. We can help clarify your options and coordinate your next steps.
Call (604) 737-1177WorkSafeBC appointment enquiries
If your appointment relates to a workplace injury or WorkSafeBC claim, call reception before booking. We need to confirm whether the service and practitioner are available for your claim, along with any approval and billing requirements.
Ask about a workplace injury appointment