Condition

Motor Vehicle Accident Injuries

Whiplash, concussion, joint sprains, muscle/tendon strains, and headaches are all common after a motor vehicle accident.

How Alliance can help

Physiotherapy, registered massage, chiropractic care, acupuncture, and active rehabilitation are all effective in returning to pre-accident, pain-free status — with direct billing to ICBC available (see Insurance & ICBC).

Preparing for care

Planning your care after a motor vehicle accident

Tell reception that your appointment relates to an accident. Share your claim details through the clinic’s requested secure process and bring any medical advice or restrictions you have received.

Bring your goals

Describe the daily tasks, work or activities you want to do more comfortably. Share what you have already tried and any care you are receiving elsewhere.

Ask about your plan

Ask what the assessment shows, which options fit your circumstances and when progress will be reviewed. Discuss how another discipline could contribute if appropriate.

Choose your next step

Browse the relevant service team and practitioner profiles. Reception can help with the appointment type, fees and billing arrangements.

Browse practitioners by care type

Questions before your appointment

How do I start care with an ICBC claim?

Contact reception to confirm your claim arrangements, the relevant service and the correct initial appointment. Coverage and authorization are checked for your circumstances; share claim details directly with the clinic.

What happens at an initial assessment?

Your practitioner will discuss your symptoms, health history and goals, assess what is appropriate and explain the options. Ask what findings mean for your daily activities and when your progress should be reviewed.

Can more than one practitioner be involved in my care?

Alliance brings different disciplines together in one clinic. If another perspective may be helpful, discuss a coordinated plan, your preferences and how information will be shared with your consent.

How do I confirm fees and insurance before booking?

Review the chosen appointment on Jane and contact reception about billing. Your plan may have requirements that depend on the service and practitioner.